Terms and Conditions

Please read and understand these terms and conditions before starting your care journey with Life Effect Chiropractic.

Your Consultation Journey

Initial Assessment

- Your journey begins with a New Client Consultation followed by a Report of Findings

- During your consultation, we'll assess your needs and determine the most appropriate care approach

- At your Report of Findings, we'll discuss the results of your assessment and explore your care options together

Previous Chiropractic Care

- If you've received chiropractic care elsewhere within the last 6 months for your current condition, we'll conduct a brief medical history and examination

- For new conditions, we'll need to complete a full New Client Consultation

Appointment Preparation

- Please arrive 10-15 minutes before your scheduled consultation time to complete necessary paperwork

- Alternatively, we can email your forms in advance for you to complete at your convenience

Appointment Guidelines

Cancellations

- We require 24 working hours' notice for appointment changes or cancellations

- For Monday appointments, please notify us by 12pm on the preceding Saturday

- Late cancellations may incur a fee

- We understand emergencies happen - please let us know as soon as possible if you're unable to atten

Running Late?

- If you're running behind, please call us to let us know

- Late arrivals may affect your appointment time

- We'll always try our best to accommodate you, but very late arrivals may require rescheduling

Payment Information

Payment Terms

- Payment is due at the time of your care

- We accept all major credit/debit cards and cash

- Care plans must be paid for in advance

- We offer flexible payment options for selected care plans

Refund Policy

Care Services

- Refunds for care services cannot be provided unless negligence is proven

- For early exit from prepaid care plans:

  - Original bulk discount will not apply

  - Previous care will be calculated at standard rates

  - Refund will not exceed the amount paid

Your Feedback Matters

If you're ever unhappy with any aspect of your care, please:

1. Discuss your concerns with your Chiropractor

2. Request a second opinion from another team member if needed

3. Speak with our Practice Manager

4. Contact our professional body if needed - United Chiropractic Association (01293 817175)

5. For unresolved serious concerns, you may contact the General Chiropractic Council

Returning to Care

- If you haven't visited us for more than 6 months, you'll be considered an inactive client

- To ensure we provide the most appropriate care, we'll need to complete a new medical history before resuming care

- This requires a longer appointment to assess your current needs and create an updated care plan

We're committed to providing exceptional care and support throughout your journey with us. If you have any questions about these terms, please don't hesitate to ask.